ba99 live Terms and Conditions
Please read the following terms carefully before using this platform. By using the service, you are considered to have accepted these terms.
Introduction
These Terms and Conditions ("Terms") form a legal agreement between ba99 live and its users. By using ba99 live's website, mobile app, or any related service, you confirm that you have read, understood, and agreed to comply with these Terms.
ba99 live provides various online gaming and sports betting services for users in Bangladesh, including slots, live casino, cricket betting, football, Texas Hold'em, and basketball. These Terms apply to all of those services.
We reserve the right to modify these Terms at any time. Any changes will be announced on the platform, and continued use of the service after changes take effect will be taken as acceptance of the updated Terms.
1. Account Registration and Eligibility
To open an account and use ba99 live's services, you must meet the following requirements:
- You must be at least 21 years old. Registration by minors is strictly prohibited.
- You must not be a resident of any jurisdiction where online gaming or betting is legally prohibited.
- Each person may open only one account. If multiple accounts are found, all of them will be closed and any bonuses received will be cancelled.
- Providing accurate information at registration is mandatory. Providing false information may result in account suspension or closure.
- The user is responsible for the security of their account. Keep your password confidential and do not share it with third parties.
- ba99 live may request proof of identity or address for verification (KYC) at any time. Failure to provide documents within the specified time may result in withdrawal suspension.
2. Deposit and Withdrawal Terms
2.1 Deposit Rules
Deposits at ba99 live can be made via bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount is ৳200. Confirm your transaction at the time of deposit and keep the reference number.
2.2 Withdrawal Rules
The minimum withdrawal amount is ৳1,000. Withdrawals can be made via bKash, Nagad, Rocket, Upay, and bank transfer. For bank transfers, funds can be sent to major Bangladeshi banks such as Dutch-Bangla Bank, BRAC Bank, or Islami Bank.
Withdrawals are generally processed within 10 to 45 minutes. However, additional time may be required if verification is needed.
2.3 Restrictions
- Active bonus wagering requirements must be met before making a withdrawal.
- Try to withdraw using the same method used for your deposit.
- For suspicious transactions, ba99 live may request additional verification.
3. Bonus and Promotion Terms
All bonuses and promotional offers from ba99 live are provided under specific terms. By accepting a bonus, the associated terms automatically apply.
3.1 Welcome Bonus
New members receive a 100% bonus on their first deposit, up to ৳20,000. The wagering requirement for this bonus is 10 times the bonus amount. Example: deposit ৳1,000 and receive ৳1,000 bonus, giving a total balance of ৳2,000; you must wager ৳1,000 × 10 = ৳10,000 before withdrawing.
3.2 Other Promotions
- Weekly ba99 live Deposit Festival: 20% deposit bonus, up to ৳5,000, wagering 15 times.
- ba99 live Slots Bonus: 50% bonus on slot game deposits, up to ৳8,000, wagering 20 times.
- ba99 live Birthday Gift: Reward up to ৳1,500, wagering 10 times.
- ba99 live Refer a Friend Reward: Up to ৳2,000 per successful referral, wagering 12 times.
- Weekend Cricket Deposit Bonus: 30% bonus on deposits, up to ৳6,000, wagering 18 times.
If ba99 live finds evidence of bonus abuse or manipulation, it reserves the right to cancel the bonus and suspend the account.
4. VIP Program Terms
ba99 live's VIP program has four tiers: Bronze, Silver, Gold, and Platinum. Each tier receives weekly cashback:
- Bronze: Up to 0.2% cashback on weekly net losses.
- Silver: Up to 0.5% cashback on weekly net losses.
- Gold: Up to 0.8% cashback on weekly net losses.
- Platinum: Up to 1.0% cashback on weekly net losses.
Cashback is calculated by subtracting total winnings from total losses for the week. Example: a Gold member with a weekly net loss of ৳20,000 receives ৳20,000 × 0.8% = ৳160 cashback.
VIP tier advancement depends on activity and gaming history on the platform. ba99 live reserves the right to modify VIP terms at any time.
5. Permitted Use and Prohibited Activities
The ba99 live platform is for personal entertainment purposes only. The following activities are strictly prohibited:
- Attempting to earn bonuses or rewards through fraud or manipulation.
- Opening multiple accounts or using another person's account.
- Placing bets using automated bots or software.
- Using the platform for money laundering or transactions involving illegal funds.
- Attempting to breach platform security or hacking.
- Harassment or abusive behaviour toward other users.
If these rules are violated, ba99 live may close the account and report the matter to the relevant authorities.
6. Betting and Gaming Rules
6.1 General Rules
All bets and gaming transactions are considered final. If a bet is cancelled due to a technical issue, the stake will be returned. However, no changes are accepted based on the outcome after a bet has been confirmed.
6.2 Sports Betting
Odds for betting on cricket, football, basketball, and other sports are set by ba99 live and may change at any time. In-play betting odds after a match has started change rapidly.
6.3 Live Casino
Live casino games are operated in real time by dealers from trusted studios including Evolution, Pragmatic Play Live, Ezugi, and others. Game results are entirely impartial and each round is determined independently.
7. Personal Data Privacy
ba99 live is committed to protecting your personal data. Details of how we collect, store, and use information can be found in our Privacy Policy.
The information you provide is used only for delivering services, verification, and meeting legal obligations. Your data is not sold to third parties.
- A copy of your national identity card or passport may be requested for account verification.
- Financial transaction data is stored in encrypted form.
- All communications are secured using SSL technology.
8. Responsible Gaming
ba99 live believes gaming is a form of entertainment and is never a solution to financial problems. We encourage our users to develop healthy gaming habits.
If you feel that gaming is affecting your daily life, read our Responsible Gaming Guide and use the available tools.
- Deposit limits, session breaks, and temporary account suspension options are available.
- Anyone under 21 is not permitted to open an account or play games.
- If someone you know is struggling, please inform our support team.
9. Technical Issues and Liability
ba99 live makes every effort to ensure uninterrupted service, but the service may be temporarily disrupted due to technical issues, maintenance, or third-party factors. ba99 live will not be liable for any losses in such situations.
- If a bet is affected by a technical error, an attempt will be made to return the stake.
- Outcomes of games in progress during server downtime are saved and recovered.
- The user is responsible for their own internet connection issues.
10. Dispute Resolution
If you have a dispute or complaint, please contact ba99 live's support team first. Our 24/7 live chat and email support are available in both Bengali and English.
An initial response will be provided within 5 business days of submitting a complaint. More complex matters may take additional time to resolve. For detailed answers to any questions, you can also visit our Frequently Asked Questions (FAQ) section.
For written complaints, include all relevant details (account ID, date, transaction number) so that a faster resolution is possible.
11. Account Closure and Suspension
A user may voluntarily close their account at any time. In that case, any existing balance will be made available for withdrawal, but unused bonuses will be cancelled.
ba99 live may suspend or permanently close any account in the following situations:
- Violation of terms and conditions or fraudulent activity.
- Evidence of manipulation or bonus abuse.
- Incomplete account verification.
- Instructions from legal authorities or a court order.
12. Applicable Law and Jurisdiction
These Terms are governed by the relevant applicable laws. Any legal disputes will be settled in the courts of the relevant jurisdiction. The user acknowledges that they are using ba99 live in compliance with the laws of their own jurisdiction.
If any part of these Terms is found to be legally unenforceable, the remaining parts will remain fully in effect.
13. Contact and Support
If you have any questions about these Terms or need assistance, please contact us:
- 24/7 Live Chat — directly from the platform.
- Email: [email protected]
Our support team is able to assist in both Bengali and English.
21+ Age requirement strictly applies. All gaming and betting services at ba99 live are for adults only. Keep gaming in check — it is for entertainment only.